We ship to dog owners all around the world. There is no place we will not ship to. Especially if it assists a dog with their health and well being.

We offer free standard shipping on all orders delivered within Australia. Express shipping is available at your cost. For international orders, please contact us at info@verapaws.com.au.

Our team members usually pack and dispatch orders within 48 hours. Eastern Australian orders will usually arrive within 5 working days via Australia Post. Deliveries to Western Australia and country areas may take longer. We will provide you with tracking information. International shipping times vary depending on your location. We will send you relevant tracking numbers once your order is dispatched.

If you are not satisfied with VeraPaws Collagen For Dogs formulas, we offer a full refund within 60 days of purchase. No questions asked.

We accept secure payments via Visa, Mastercard, American Express and PayPal.

If you need to modify or cancel an order, please email us immediately at info@verapaws.com.au. Orders cannot be cancelled or modified after it has been dispatched but please contact us as soon as you can.

Unfortunately, you can use one coupon code at a time.

We have our fulfilment centre strategically placed around Australia to ensure your order is delivered quickly and efficiently. Most deliveries will be sent from Melbourne, Victoria.